Privacy & Security

Thank you for visiting the Hold On web site. Hold On takes your privacy seriously and is committed to safeguarding your privacy online. Because we do gather certain types of information from visitors to our web site, we have developed a privacy policy to help our visitors understand the terms and conditions surrounding the collection and use of information. This policy only applies to visitors accessing our web site from the United States. By visiting our web site you are accepting the practices described in this policy.

Guiding Principles

·         Hold On collects information online primarily to provide our visitors with a more relevant experience on our web site.  When doing so, we will make every reasonable effort to avoid excessive or irrelevant collection of data.

·         Hold On will take reasonable physical, electronic and managerial measures to safeguard and secure any information you provide to us (e.g., data will be stored in protected databases on secured servers with restricted access).

Passwords

The personal data record created through your registration with this web site can only be accessed with the unique password associated with that record. To protect the integrity of the information contained in this record you should not disclose or otherwise reveal your password to third parties.

Security

We use state-of-the-art software to encrypt your credit card numbers and personal information automatically while they are in transit over the Internet, preventing a third party from viewing this information. The instant you reach our checkout page, your browser should indicate that you have entered our secure shopping zone. Each web browser offers a different security indicator—please refer to your browser’s help section to learn more

An internal security system, known as a firewall, protects information about our customers from being viewed by a third party. Information access is restricted within our offices as well. Personal information collected about our customers is only viewable by employees who need the information to perform a specific job (such as a billing clerk or customer service representative), and the personal information is protected by a random password.

Unfortunately, however, due to the nature of the Internet the privacy and security of every transmission over the Internet cannot be absolutely guaranteed. While we strive to protect your personal information, we cannot guarantee the privacy and security of the information you transmit to our web site.

Returns

We will accept returns for merchandise within 30 days of purchase. With a receipt, we offer a refund in the same manner in which the original sale was made for items returned. Credit will be issued on charge sales. All items must be returned in new condition with original packaging and contents. Items cannot be returned without a receipt. Sale merchandise is not returnable for exchange or refund. Price adjustments will not be honored.

Returning an Item

To return an item by mail, please repackage it, enclose the packing slip, insure the package and send it back to us.

Our return address is:

Hold On LLC

23503 145th Avenue

Welch MN 55089

 

We will refund or credit the value of the item, including taxes. Shipping charges are not refundable.